Legal
Privacy Policy
Last updated:
Who We Are
Digistrate is an independent executive advisory practice. This Privacy Policy explains how we collect, use, and protect personal information submitted through this website (digistrate.it.com).
We are committed to handling personal information responsibly and in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable South African privacy legislation.
Information We Collect
We collect personal information that you voluntarily provide when you submit an enquiry through our contact form. This may include your name, email address, organisation, role or title, and the content of your message.
If you opt in to receive marketing communications, we also record that consent and use your name and email address to send you updates, insights, and other communications from Digistrate.
We do not collect personal information through cookies, tracking pixels, or other automated means beyond standard server logs.
How We Use Your Information
We use the information you provide to respond to your enquiry and to assess whether there may be a basis for an advisory engagement.
If you have opted in to marketing communications, we will use your contact details to send you periodic updates, thought leadership content, and information about Digistrate's services. You may withdraw this consent at any time by contacting us or using the unsubscribe link in any communication we send.
We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
Legal Basis for Processing
We process your personal information on the basis of your consent (where you have provided it), and where necessary for the legitimate interests of responding to your enquiry and managing our business relationships.
Where we rely on consent — in particular for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
Data Retention
We retain personal information for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Enquiry records are typically retained for a period of three years.
If you withdraw consent for marketing communications, we will remove your details from our marketing list promptly and in any event within 30 days.
Your Rights
Under POPIA and applicable law, you have the right to access the personal information we hold about you, to request correction of inaccurate information, and to request deletion of your information in certain circumstances.
You also have the right to object to processing of your personal information and to lodge a complaint with the Information Regulator of South Africa.
To exercise any of these rights, please contact us through the enquiry form on the Contact page.
Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. The date of the most recent revision is shown at the top of this page. Continued use of this website following any update constitutes acceptance of the revised policy.
Contact
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through the enquiry form on the Contact page.